Hanson HotSpring Spas is very concerned about the health and well-being of our team members and loyal customers. We want to assure you that we are all taking the COVID-19 virus very seriously. With that in mind and following the latest “Safer at Home” mandate by the Governor, effective April 27, 2020, our showroom will be open on a limited access basis. Our new showroom hours will be 10:00-6:00 Monday through Friday, 9:00 to 5:00 Saturday and 11:00 to 4:00 on Sunday. What this means is we will be limiting the number of customers in the store and always maintaining the social distancing mandate.
We will continue to operate with a limited staff in the showroom, so we encourage phoning in your water care product orders. We will have your order ready for you for curb side pick-up. If you live outside of Colorado Springs, we are offering free shipping on orders over $100. Just call the store, (719) 593-7727, and place your order. We are always available to answer any of your questions on water care or spa operations.
Our service team will continue making house calls Monday through Friday to get your spa up and running should you encounter service issues. Call the store, (719) 593-7727, to set up an appointment. Please leave a message if there is no answer and someone will get back to you the next business day.
For spa customers, our Sales Team will gladly go through a virtual tour online of all our spas, or chat with you via phone about your spa needs. Just email sales@hansonspa.com or call (719) 593-7727 with a good time and phone number for us to contact you. If you want to come into the showroom to look at spas, we recommend setting up an appointment by calling (719) 593-7727. An appointment will ensure there will be a Hanson Sales Team member ready to assist you.
We apologize for any inconvenience this government mandate has caused our customers. We are doing everything possible to continue to provide the excellent service our customers deserve and to help them keep their spa properly maintained and sanitized. Remember that, according to the Center for Disease Control, COVID-19 virus cannot be spread through the use of properly maintained and sanitized hot tubs. (The proper levels of sanitizers in hot tubs should remove or inactivate the virus that causes COVID-19.)
Be safe out there and call us with any questions or needs. We are here for you.
The Hanson Team
